Where to Start

Depression is a serious illness that affects 1 in 5 people at some point in their life. Often when it happens to us, a friend, family member or work colleague we don't know what to say or who to turn to. If you are concerned about yourself, a friend or a family member it is important that you seek the right type of help. There are many health professionals and services available to help with information, treatment and support.

Crisis

If a person is in need of urgent medical or psychological assistance, it is essential that you consult your local doctor, the emergency department of your local hospital or a specialist mental health service provider. The carer or person in need of help may wish to contact Lifeline for telephone-based assistance. Telephone hotlines are available 24 hours a day. It is important that if you do not get through on your first try to continue until you do as a qualified counsellor will be able to answer your questions.

Lifeline: T: 13 11 14

Help from a GP

Visiting your general practitioner (GP) is a good first step in getting help for a mental health problem. Some GPs may manage your mental health themselves, while others may refer you to a specialist such as a psychologist or a psychiatrist.

• If you're looking for a doctor, ask for a recommendation from friends or colleagues.
• When making an appointment ask for a longer consultation time.
• Before you visit the doctor, write a list of your symptoms to take with you for discussion.
• It's important to give your doctor the full picture. Think about taking a close friend or family member with you for support.
• Don't be afraid to consult another doctor if you don't have confidence in, or don't feel comfortable with, the one you've chosen.

Getting information and accessing help online

Accessing information and understanding a little bit about depression is an important first step in the help seeking process. Several websites provide important information about depression, what causes it and how to seek help. Other websites also provide useful strategies for managing depression.

• The Inspire Foundation – online service for 15-24 year olds www.reachout.com.au
• Orygen Youth Health – www.orygen.org.au
• Lifeline – www.lifeline.org.au
• Mensline Australia – www.menslineaus.org.au T: 1800 789 978
• Suicide Prevention – www.suicidepreventionaust.org T: 1300 651 251
• Post & Antenatal Depression Association Inc – www.panda.org.au T: 03 9428 4600 (metro) 1800 130 026 (rural)